Shipping policy
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for more details.
Processing Time
Order typically take 1-3 business says to process before they are shipped. During peak periods, processing may take slightly longer, but we work hard to ship your order as quickly as possible.
Shipping Time
Delivery times vary depending on your location:
- United States: 7-12 business days
- Canada: 8-15 business days
- Australia & NZ: 6-10 business days
- United Kingdom: 5-10 business days
- Rest of the world: 7-21 business days
Please note that these time frames are estimates and actual delivery times may vary. You will receive tracking information to monitor your shipment's progress.
If you just received a shipment notification, please allow 1 to 3 business days for the tracking information to update.
Free Shipping
We offer free shipping on orders over $65. For orders below this amount, standard shipping rates will apply and will be calculated at checkout.
Tracking Your Order
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website. If you encounter any issues or need further assistance, please contact our customer service team.
Order Modification
If you need to modify your shipping information, please contact us at support@wagtrek.com as soon as possible. Once your oder is shipped, modifications may not be possible.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please feel free to contact us:
- Email: support@wagtrek.com
Thank you for being a valued customer of Wagtrek.